Shipping Policy

Shipping Policy Last updated: 2026

This Shipping Policy explains how orders are processed and shipped when purchasing products from MyGemSet through https://mygemset.com.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are processed Monday to Friday, excluding holidays.

Once shipped, you will receive a shipping confirmation email with tracking information. Shipping Destinations

MyGemSet ships worldwide to most countries.

Shipping availability may vary depending on courier restrictions or local regulations. Shipping Rates

Shipping costs depend on the total order value:

Orders over $100 USD

✔ Free worldwide shipping Orders under $100 USD

✔ Flat rate shipping: $29 USD

Shipping fees are displayed at checkout before completing your purchase. Estimated Delivery Times

Delivery times depend on the destination country:

United States:

3–7 business days Europe:

4–10 business days International (Rest of the World):

7–15 business days

Delivery times are estimates and may vary due to courier delays or customs processing. Customs Duties and Taxes

International orders may be subject to: import duties

customs fees local taxes

These charges are determined by the destination country and are the responsibility of the customer.

MyGemSet is not responsible for delays caused by customs clearance. Order Tracking

Once your order is shipped, you will receive a tracking number by email to monitor the delivery status.

Incorrect Shipping Address

Please ensure your shipping address is correct when placing the order.

MyGemSet cannot be responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Delayed Packages

If your order is delayed or appears lost:

Check the tracking information Contact the shipping carrier Contact our support team

We will assist in resolving the issue with the courier. Damaged Packages

If your package arrives damaged:

We will review the case and offer a replacement or refund if applicable. Contact

If you have questions about shipping, please contact us: MyGemSet

Website: https://mygemset.com
Email: support@mygemset.com